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Refund Policy

To obtain a refund for a GInI Certification, you must make a request to GInI at least 30 days before the exam eligibility expiration date. GInI will retain a processing fee of 100 USD if you have not yet scheduled or taken the examination.

Also, you can receive a refund, less a 100 USD processing fee, if you fail to meet audit requirements (refer to GInI Audit Process section of this guidebook for details on the audit process).


GInI will NOT provide you with a refund in the following instances: